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  • Daniel Stillman

    Daniel Stillman

    Host of theconversationfactory.com and @gothamsmith co-founder. Often riding bikes to the ocean.

  • Chris Riedy

    Chris Riedy

    Professor of Sustainability Transformations at the Institute for Sustainable Futures

  • John Mortimer

    John Mortimer

    a real public sector service design blog. https://www.improconsult.co.uk/portfolio.html

  • Otto Scharmer

    Otto Scharmer

    Senior Lecturer, MIT. Co-founder, Presencing Institute. www.ottoscharmer.com

  • Marina Gorbis

    Marina Gorbis

    Executive Director, Institute for the Future; author, Nature of the Future. www.iftf.org

  • Miguel Pantaleon

    Miguel Pantaleon

    Colidero SCiO España. Un grupo profesionales que trabajan con el pensamiento sistémico en el contexto de las organizaciones y el cambio social.

  • Andy Polaine

    Andy Polaine

    Coach, Trainer, Writer, Podcaster. Blog: https://polaine.com | Newsletter: https://pln.me/nws | Book: http://www.rosenfeldmedia.com/books/service-design

  • JTBD Toolkit

    JTBD Toolkit

    Lead your team to think about customers in a whole new way. The JTBD Toolkit has videos, webinars, tools, and templates — your go-to resource for all things Job

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