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Daniel Stillman
Host of theconversationfactory.com and @gothamsmith co-founder. Often riding bikes to the ocean.
Chris Riedy
Professor of Sustainability Transformations at the Institute for Sustainable Futures
John Mortimer
a real public sector service design blog. https://www.improconsult.co.uk/portfolio.html
Otto Scharmer
Senior Lecturer, MIT. Co-founder, Presencing Institute. www.ottoscharmer.com
Marina Gorbis
Executive Director, Institute for the Future; author, Nature of the Future. www.iftf.org
Miguel Pantaleon
Colidero SCiO España. Un grupo profesionales que trabajan con el pensamiento sistémico en el contexto de las organizaciones y el cambio social.
Andy Polaine
Coach, Trainer, Writer, Podcaster. Blog: https://polaine.com | Newsletter: https://pln.me/nws | Book: http://www.rosenfeldmedia.com/books/service-design
JTBD Toolkit
Lead your team to think about customers in a whole new way. The JTBD Toolkit has videos, webinars, tools, and templates — your go-to resource for all things Job
