Discovery Muscle over Means
Discovery as a verb
Lisa, one of our talented UX researchers on our team, organised a “discovery methods” learning session recently. It was really refreshing to have everyone come together and go through the various approaches we’ve used in the past. There’s no one right way to run a discovery, so it’s always valuable to have a broad set of tools, and most importantly, lots of experience trying different things out to see what works.
Sometimes coming back to old resources sheds new light on its meaning. One of the resources we put in our list was Will…