PinnedPublished inDesigned TransitionsTransitioning as a principal designerPrincipal designers navigate unconventional career paths as they grow. What can we learn from these messy paths to navigate transitions?Dec 27, 2022Dec 27, 2022
PinnedAdding life back to my notes: Roam after 4 monthsA note-thinking tool for rich, messily connected, multi-dimensional workApr 20, 20212Apr 20, 20212
PinnedPublished inUX CollectiveLearn like a teacher-scientist, think like a product manager, work like a designerRecently, I found myself saying designers should be thinking more like product managers but continue to solve problems through the work of…Dec 9, 2020Dec 9, 2020
Published inService Design Advent CalendarCourse Notes: Methodologies for Service DesignDay 7 of the eclectic Service Design Advent CalendarDec 5, 2021Dec 5, 2021
My sketchnote collection from all the yearsI’ve amassed a sizable collection of sketchnotes over the years mostly from conference talks. I started in 2010, and it’s been a really…Oct 21, 20212Oct 21, 20212
Published inBootcampResources: Systems thinking for designersThere seems to be a growing interest on systems thinking and systemic design amongst designers, evidenced by this year’s Interaction21…Feb 15, 20212Feb 15, 20212
Me: Weathering 2020. Ambivalent about 2021.2020 has obviously been a very different year—I’m grateful my situation has been largely uneventful, somewhat repetitive throughout. I’ve…Dec 31, 2020Dec 31, 2020
Published inUX CollectiveA starter guide to strategy when there are so many strategiesIn my travels, I’ve been equally confused and inspired by strategy. By strategy, I mean:Nov 22, 2020Nov 22, 2020
Published inUX CollectiveHow I’ve blended systems thinking into my design workThe shadow of systems thinking looms over everything I do, partly because I really enjoy learning and understanding complex things, but…Jul 23, 20202Jul 23, 20202